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Archive for August 4th, 2009

New Cube / Steer Clear Of Cube4You

August 4th, 2009

I was messing around with my new 4×4 Rubik’s Cube a few days ago when it locked up on me, then suddenly (and quite unexpectedly) exploded / disintegrated in my hands.  Colorful cubes of plastic poured from my hands and on to the faux wood of the kitchen floor.  It was a tragedy to be sure, but nothing I couldn’t recover from.

With wallet in hand I raced upstairs to purchase a replacement.  My first stop was Cube4You, but their funky site just didn’t want to play nice with Safari or Firefox.  Here’s what Cube4You sent me when I signed up:

Note: our system don’t accept Firefox now , when you pay , you shall use Internet Explorer , we’ll fix this soon.

“You shall use Internet Explorer.”  Frak that.  I hate any company that tells me what to do.

Willing to give them the benefit of a doubt that they just haven’t quite grasped the intricacies of the english language, I sent a quick e-mail to them asking an innocuous question about their cubes.  A whole day passed and I never received a response (heck, four days later as of this writing and still no response), which didn’t fill me with happy fuzzies.  Okay, I guess Cube4You doesn’t get my business (and it shouldn’t get yours either with their lousy customer support).

My next stop was Cubefans. Taking a chance I placed my order.  Minutes later I received a confirmation number.  Ten minutes later I received another e-mail stating that my order had been shipped.  This e-mail also included a UPS tracking number, and there was my order, ready to be processed.

Three days later and I’m now the proud owner of a new Eastsheen cube.  If you need a new 4×4 cube, I’d definitely recommend Cubefans.  They’ve got my business from now on!

Shipped

Inside the shipping envelope was a sturdy box protecting my valuable cargo

dd

My replacement stickers and new cube. This Eastsheen A4 has great action for a 4x4. Single digit control, no lockups...great cube!

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